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Is my payment secure?

Yes. All payments are processed through PayPal and Stripe (ACH).

Do you store my credit card info?

No. All payment information is processed and stored with our payment providers.

Can I donate via ACH (direct bank withdrawal) online?

For ACH donations, please email us directly at [email protected]. We are currently working on enabling ACH donations online for our donors. This will be powered by Stripe and Plaid for secure instant bank verification and withdrawal! In the interim however, we can work with you individually to set up your donation directly!

Why did I get charged $1.00 when I set up my donation?

When you set up a recurring credit or debit card donation, we send a $1.00 authorization test charge to verify the payment card credentials. This charge will be reversed and your recurring donation will begin within 48 hours. If you do not see the authorization reverse or your recurring donation does not begin, please email us at [email protected].

How do I cancel a recurring payment?

Please email [email protected]

Can I mail a check?

Yes! Please make all checks payable to Nueces Mosque. Checks can be mailed to:

Nueces Mosque Attn: Finance
1906 Nueces St.
Austin, TX 78705

Please clearly mark your name, email address, phone number & donation category (Operations, Zakat, Sadaqah, Reconstruction, etc.) on the envelope.

Are there any other ways to donate?

We accept donations on site at the Mosque via donation boxes or our NEW credit card kiosk! If you prefer to donate in a way not currently offered by Nueces Mosque, please contact us at [email protected]. A finance team member will respond promptly to arrange your donation for you!

How can I get a tax receipt?

Nueces Mosque will provide an annual tax receipt to donors by January 31st of the following year. Interim tax receipts can be provided upon request. If you do not receive your annual tax receipt and/or we do not have your contact information, please email [email protected]. Nueces Mosque can not provide a tax receipt if it is unable to substantiate the donation you made. Note that you will not receive a tax receipt unless we have an accurate email address. Nueces Mosque does not mail physical tax receipts.

Are cash donations tax deductible?

Yes. However, you must request a tax receipt in person at the time of donation otherwise we will be unable to verify your donation.

Will I get a receipt if I make a noncash donation to the Masjid?

Yes, we are able to provide receipts for noncash donations to the Masjid upon request. However, by law, we cannot tell you what your donated items are worth. That will be the responsibility of the donor. Your tax receipt from Nueces Mosque will be limited to a date and description of the items donated.

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